Help Center

Frequently Asked Questions

Find answers to common questions about our barangay services

What are the barangay office hours? +

The barangay office is open from Monday to Friday, 8:00 AM to 5:00 PM. We are closed on weekends and holidays.

For urgent matters outside office hours, please contact our emergency hotline.

How can I contact the barangay? +

You can reach us through multiple channels:

  • Phone: (02) 1234-5678
  • Email: barangay@example.com
  • Facebook: fb.com/barangayofficial
  • Walk-in: Barangay Hall, Main Street
How do I request a Barangay Clearance? +

To request a Barangay Clearance, follow these steps:

  1. Visit the barangay office during business hours
  2. Fill out the application form
  3. Present a valid ID and proof of residency
  4. Pay the processing fee (₱50)
  5. Wait 1-2 business days for processing

Requirements: Valid ID, Cedula, 2x2 photo

What documents do I need for a Certificate of Indigency? +

For a Certificate of Indigency, you need:

  • Valid government-issued ID
  • Proof of residency (utility bill, voter ID)
  • Purpose of certificate (medical, legal, scholarship)
  • Supporting documents (medical records if for health assistance)

Processing Time: Same day
Fee: Free of charge

What is the barangay emergency hotline? +

For emergencies, call our 24/7 Emergency Hotline: 0917-123-4567

This hotline is monitored by our barangay tanods and emergency response team at all times.

When to call:

  • Fire incidents
  • Medical emergencies
  • Crime or violence
  • Natural disasters
  • Accidents
Does the barangay have an ambulance service? +

Yes! The barangay provides free ambulance service to residents for medical emergencies.

How to request:

  1. Call our emergency hotline: 0917-123-4567
  2. Provide patient information and location
  3. Our ambulance team will be dispatched immediately

Available 24/7 for emergency cases only.

How do I apply for a Barangay Business Permit? +

To apply for a Barangay Business Permit:

  1. Prepare requirements (DTI/SEC registration, valid ID, location map)
  2. Submit application form at the barangay office
  3. Wait for barangay inspection (1-3 days)
  4. Pay permit fee (varies by business type)
  5. Receive your permit

Renewal: Annual, before January 31

How much is the barangay business permit fee? +

Barangay business permit fees vary by business type:

Business TypeAnnual Fee
Sari-sari Store / Retail₱500
Restaurant / Food Service₱1,000
Professional Services₱750
Manufacturing₱2,000

Fees are subject to change. Please verify at the office.